X’s Latest “About This Account” Feature Backfires, Causing Chaos on the Platform
X has introduced a new tool called the “About This Account” feature. The X account feature aims to help users verify profiles more easily. However, it has unexpectedly caused confusion across the platform.
A Feature Built for Transparency
The new feature shows details such as account creation date, location history, and previous usernames. X designed it to make online interactions safer. In addition, the company hoped it would reduce fake accounts and misinformation.
However, many users noticed inconsistent or incorrect information. Some accounts displayed inaccurate dates. Others showed wrong regions or outdated names. As a result, people began questioning the reliability of the tool.
A Rollout That Sparked Chaos
Confusion grew quickly. For example, several creators reported losing trust from followers who misunderstood the displayed details. Some users worried their private information was visible, even though X claims it only shows public data.
The X account feature also triggered debates about online identity. In addition, businesses reported customer complaints because the feature made verified accounts look suspicious. This created tension for brands that rely on public trust.
X says engineers are working to fix the issues. The company also plans to update descriptions so users understand what the feature does. However, the backlash continues as people share screenshots showing problems.
The rollout highlights how sensitive identity tools can be. Features designed for transparency must work flawlessly. Otherwise, they can create fear instead of trust. For now, users are waiting to see whether X can stabilize the feature and restore confidence.
