Study Reveals Persistent Gaps in Business Traveller Safety Awareness
New research reveals significant gaps in traveller safety awareness. Business travellers often feel secure using managed programmes. However, many are unsure how to access support during crises. BCD Travel surveyed 1,284 business travellers for this study.
Nearly one third of respondents do not know where to find safety information. Thirty percent are uncertain who to contact during an emergency. There is also a psychological barrier to seeking help. Eighteen percent hesitated because they weren’t sure their situation was serious enough. Furthermore, over a quarter turn to non-corporate sources for assistance.
Primary Concerns and Trip Cancellations
Transportation accidents are the top worry for 37% of travellers. Health emergencies follow closely, concerning 35% of respondents. Crime and natural disasters are each cited by roughly one third. These fears actively influence travel patterns. Eleven percent of travellers have cancelled a trip due to safety concerns.
The 2026 Travel Outlook notes an increasingly complex risk landscape. Regional tensions, disease risks, and extreme weather are all in play. Weather is perhaps the most disruptive factor. Of the 8% who required company support last year, weather accounted for nearly 25% of cases.
Confidence in Managed Travel
Despite these anxieties, confidence in managed travel remains high. Eighty-six percent feel safe staying in corporate programme hotels. Over 70% view ride-hailing services and traditional taxis as safe. Two-thirds rate their employer’s support during incidents as high.
However, there is a clear appetite for better communication. While 27% are satisfied with current policies, an equal percentage want improved engagement. The most sought-after resource is pre-trip destination information. Thirty percent of travellers specifically request this guidance.
The Need for Clarity
Common resources like 24/7 emergency support already exist. Many companies provide risk alerts and flexible travel options. However, employees remain uncertain if safety measures are evolving. They need to know their company is adapting to new risks.
“The research shows travellers want clarity, not complexity,” said Jorge Mesa of BCD. “When people get simple guidance at the right moment, they feel more confident.” Insight and communication are key to shaping safer business travel. Employers must bridge the gap between perceived safety and actual preparedness.
