PTA Mobile Packages Approval Rule Explained
The PTA packages approval rule now requires mobile operators to get clear consent before activating services.
The Pakistan Telecommunication Authority (PTA) issued strict directions to all telecom companies. Operators must seek explicit approval before enabling Value-Added Services. As a result, users will face fewer surprise deductions. Officials responded after many people raised concerns online. Users complained about tariff issues and unwanted charges. Therefore, PTA stepped in to protect consumer rights. The authority also advised customers to check active subscriptions regularly. People can manage services through official mobile apps. In addition, they can remove unwanted offers easily.
New Tariff Regulations and What’s Next
PTA has introduced the Mobile Tariff Regulations 2025. These rules aim to create a structured pricing system. Companies labeled with Significant Market Power must now get PTA approval before changing prices. However, other operators can set rates freely. Still, regulators can intervene if pricing harms users. PTA stressed that it supports both consumers and a healthy market. Pakistan continues to offer some of the region’s lowest data prices. At the same time, average revenue per user remains low.
Looking ahead,
PTA plans a spectrum auction in March 2026.
Telecom companies will invest heavily in new spectrum and network upgrades. Consequently, users can expect better coverage and faster speeds. The regulator urged anyone facing issues to file complaints. Consumers can call 0800-55050 or use the online Complaint Management System.
Overall, PTA says it remains committed to transparency, fairness, and improved service quality for everyone.
