Kenya Launches Star Rating for Hotels After Decade-Long Wait
Kenya will finally start classifying its hotels. The government announced a new star-rating program on January 15, 2026. This ends a ten-year wait for the tourism industry.
The system aims to standardize quality across the hospitality sector. Therefore, it will improve Kenya’s position as a top global destination. Travelers will now have much clearer service expectations.
A Long-Awaited Quality Boost
The Ministry of Tourism and Wildlife is leading the initiative. Hotels will be graded from one to five stars. The ratings are based on international criteria for facilities, service, and safety.
The classification will be voluntary at first. However, mandatory compliance will likely follow an adjustment period. This gives hoteliers time to meet the new minimum standards.
Industry leaders have strongly welcomed the move. They argue it is essential for post-pandemic recovery and global competition. Consequently, it should elevate service and restore investor confidence.
Five Aspects
The new framework will inspect hotels on five key areas. First, it will judge accommodation quality and room amenities. Second, it will assess food and beverage services and hygiene.
Third, safety and security measures are a major focus. Fourth, customer service and guest experience will be rated. Finally, the range of facilities like pools and business centers will be evaluated.
Approved auditors will conduct the inspections. Their certification will be valid for a set period before re-inspection. This process ensures standards are maintained over time.
Driving Tourism Growth and Trust
Tourism is a key pillar of Kenya’s economy. It contributes over 8% of the nation’s GDP. The industry also supports hundreds of thousands of local jobs.
A formal system helps cut through confusing online reviews. It provides an authoritative benchmark for travelers. As a result, it builds greater trust and reduces customer complaints.
The first wave of ratings could come before the 2026 high season. Major towns like Nairobi and Mombasa will be included initially. This long-term investment aims to secure Kenya’s tourism future.
